Abby Ajetomobi

Registrar/Immigration Assistant

Marketing Manager

Content Manager

Inclusion & Belonging Officer

Abby Ajetomobi

Registrar/Immigration Assistant

Marketing Manager

Content Manager

Inclusion & Belonging Officer

Community Management Case Study: ttc.ng

  • Created By: Abby Ajetomobi
  • Date: 07/08/2018
  • Client: ttc.ng
  • Categories: Link

ttc.ng (Trying To Conceive) was built as a safe, supportive digital space where women and couples navigating fertility challenges could connect, share experiences, and find expert guidance. As a community manager and strategist, my role centered on growing, engaging, and nurturing this niche but highly active online tribe.

🎯 Purpose-Driven Community Building

The mission was clear: to create a trusted, non-judgmental support system for women trying to conceive in Nigeria—a topic often surrounded by cultural stigma and isolation.

From the ground up, the platform was designed to:

  • Offer evidence-based advice through partnerships with doctors, fertility experts, and nutritionists.

  • Facilitate peer-to-peer support, helping members feel seen and heard.

  • Encourage emotional wellness, by letting women share wins, setbacks, and encouragement freely.

🛠️ Strategy in Action:

1. Platform Optimization
We created an intuitive forum-like interface with topic threads on ovulation tracking, IVF, nutrition, personal stories, and local fertility clinics.
User journeys were optimized to help first-timers register, find relevant threads, and join conversations without friction.

2. Content That Resonates
We used local insights to shape content and tone—ensuring empathy, cultural sensitivity, and relevance. From real-life testimonials to doctor Q&As and fertility-friendly meal plans, everything was grounded in what the community cared about most.

3. Active Moderation & Safety
Given the sensitive nature of the topic, moderation was key. We maintained a zero-tolerance policy on trolling or misinformation, ensuring the community remained a psychologically safe space.

4. Organic Growth Through Trust
Word-of-mouth became our most powerful growth tool. Women invited friends, relatives, and even their spouses to join. The platform quickly grew into a tight-knit support circle.